Our chat is ready to assist you! You can get instant updates on your order or leave us a message, in case our small team can't respond immediately. You'll hear back from us within 24 hours.

You deserve great support by a real human being. We rather do you right than do it fast, please have a little patience.

Time to first response: 1 day

Data Protection Declaration

Imprint

Contact Form

How to: Apply your Paperlike

How to: Grips & Cleaning Kit

-> Back to Shop

Paperlike

Once your order leaves our warehouse, you will receive a shipping confirmation email and a tracking number that you can use to monitor the status of your shipment.During the week, orders usually leave our warehouse within a few hours. If you order over the weekend or on a national holiday, shipping may be slightly delayed.You can find the most up-to-date shipping estimates for your country <a href="https://www.notion.so/paperlike/Paperlike-Shipping-41de4f61f39244f5863fe3a492cbb53d" rel="noopener noreferrer" target="_blank">here</a>.

Once your order leaves our warehouse, you will receive a shipping confirmation email and a tracking number that you can use to monitor the status of your shipment. During the week, orders usually leave our warehouse within a few hours. If you order o

When can I expect the delivery of my order?

Orders & Delivery

Shipping & Delivery

How do I avoid scratches when using the Apple Pencil?

How can I remove or avoid bubbles when applying the Paperlike?

What Paperlike size do I need?

Can I put Paperlike on top of my existing screen protector?

How can I clean my Paperlike?

How do I get the initial Paperlike roughness back?

How do I remove an old Paperlike from my iPad?

I sometimes hear squeaking noises. Is this normal?

Is Paperlike available for tablets other than the iPad?

My Paperlike has watermarks, imprints or sticker residue

There is a sticker on my Paperlike

Which Paperlike version did I buy or receive?

Why is my Apple Pencil no longer working after applying the Paperlike?

Does Paperlike cause wear and tear on my Apple Pencil?

Detecting a Screen Protector on your iPad: Fast and Easy

Paperlike's iPad Screen Protector

Does magnetic charging still work with my Apple Pencil 2 with the grips on?

Does the Double Tap feature work with my Apple Pencil 2 with the grips on?

Does the Paperlike Pencil Grip also work with Apple Pencil 1?

How do I clean my Pencil Grips?

Would the Pencil Grips work with a stylus pen?

Can I order only one Pencil Grip?

What are the Pencil Grips made of?

What is the difference between the Pencil Grips V1 and the Pencil Grips V2?

Are the Pencil Grips environmentally friendly / sustainable?

Paperlike's Pencil Grips

How do I use the Cleaning Kit?

What’s the difference between Paperlike’s NEW Cleaning Kit and the previous model (1st Generation)

How long does the Cleaning Kit spray last?

Can I use the Cleaning Kit on any screen?

How do I use a refill pellet?

Is the Cleaning Kit refillable?

What can I do when I’ve used all five refill pellets?

What’s in the Cleaning Kit solution?

Is the Cleaning Kit solution safe?

How do I clean the microfiber cloth?

Can I use the refill pellets with the old (1st generation) Cleaning Kit?

Does the Cleaning Kit remove bacteria or viruses?

Is the Cleaning Kit product cruelty-free?

Does the Cleaning Kit clean grease/oil?

Will the Cleaning Kit help with scratches?

Paperlike's Cleaning Kit

How do I clean the Folio Case?

Can the on/off and volume control buttons on the iPad be easily accessed with the Folio Case on?

Will the wake/sleep function still work with the Folio Case?

Does the Folio Case have a pen holder?

What material is the Folio Case made of?

How does the Folio Case stay closed?

Which iPad models does the Folio Case support?

What modes/angles can I use the Folio Case in?

Does the Folio Case protect the edges of the iPad?

Will the Folio Case stay closed in case the iPad falls?

Paperlike's Folio Case

What material is the Satechi cable made of and is it durable?

Do you recommend the Satechi cable for travel?

Can I use the Satechi cable to connect my external hard drive? If so, what are the transfer speeds?

Does the Satechi cable work with the Magic Keyboard for iPad Pro?

Does the Satechi cable work with the 30W Apple power adaptor?

Does the Satechi cable have an E-Marker chip?

Satechi cable - What's included?

Will I be able to use the Satechi cable to display video?

How fast will I be able to transfer my data using the Satechi cable?

Satechi USB-C Charging Cable

Can the StayGo mini be used with iPads bearing a Lightning Connector (older iPad Air and iPad Pro models)?

How do you know if your iPad has a USB-C connection?

What's included with the StayGo mini USB-C Hub?

Which output has audio priority?

Can I use StayGo mini on my Macbook?

Can I charge my device while using StayGo mini?

Twelve South also sells the StayGo Hub (the big brother to the StayGo Mini).  What’s the main difference between the two?

StayGo mini USB-C Hub

How do I wash Paperlike’s Drawing Glove?

Does the iPad detect touch with the Drawing Glove on? Does it have palm rejection?

Does the Drawing Glove fit both right and left-handed users?

Will Paperlike’s Drawing Glove work with my tablet/stylus?

Why would I need a Paperlike Drawing Glove?

Does the Paperlike Drawing Glove contain latex?

Do the Paperlike Drawing Glove offer wrist support to prevent repetitive strain injury?

Are any materials incompatible with the Drawing Glove?

Do I have to use one of Paperlike’s Screen Protectors for the Drawing Glove to work properly?

How do I size myself for the Paperlike Drawing Glove?

Paperlike's Drawing glove

What if the links don't work in the Digital Journal or Planner?

When will Paperlike update the Digital Pro Planner?

Can I use the Journal and Planner on apps other than Notability?

How do I upload the Free Digital Journal or Planner to Notability, GoodNotes or any other note-taking app?

Why does the week start on Sunday?

How to use the Paperlike Journal oder Planners with Evernote?

When will Paperlike update the Free Digital Journal and Free Digital Planner?

What’s the difference between the Free Digital Planner and the Pro Planner?

What’s the difference between the Free Digital Journal and the Pro Journal?

Haven't received your digital goodie download info?

Are Paperlike's Digital Products compatible with Android and Microsoft tablets?

How do I use my Million Dollar Habit’s 15 Subject Digital Notebook?

I didn’t receive my free Digital Notebook by Million Dollar Habit! What do I do?

Paperlike's Digital Products

What Sleeve size do I need?

What material is the Sleeve made of?

What Sleeve colors are available?

How do I care for the Sleeve?

Is the Sleeve sustainably sourced?

Good Wilhelm x Paperlike iPad Sleeve

How do I put the Paperlike Pencil Tips on?

How often do I need to replace the Paperlike Pencil Tips?

Do Paperlike’s Pencil Tips work with other pencils?

Can I use the Paperlike Pencil Tips without Paperlike’s Screen Protector?

Are the Paperlike Pencil Tips compatible with Apple’s nano-texture glass display?

Will the Paperlike Pencil Tips scratch Paperlike’s Screen Protector?

Paperlike's Pencil Tips

Products

Where can I find or receive an invoice?

Can I get a discount?

How can I cancel my order?

What's my order number?

Why was my order cancelled?

How can I change my order?

I missed adding a discount code

How to apply a discount code

Orders

Where can I find my tracking number?

Which shipping company do you use?

Why isn't shipping free to all countries?

What to do if I can't find my delivered order?

What to do if the tracking link doesn't provide enough details or isn't working?

When can I expect the delivery of my order?Updated 2 years ago