What should I do if my order arrived damaged?Updated 3 hours ago

We're sorry your Paperlike order didn’t arrive in perfect condition — we’ll make it right as quickly as possible.

To help us assess the damage and provide the best solution, please reach out to our support team via the chat below and include:

• A photo of the packaging

• A photo of the Paperlike product

• A brief description of the issue

• Your order number or invoice

Is your screen protector bent or scratched?

Before reaching out, try applying your Paperlike using our step-by-step application video. It’s enclosed in two protective plastic layers — sometimes these outer layers appear scratched or scuffed, but the actual product inside is undamaged.

Also, slight bends usually do not affect how the Paperlike adheres to your iPad screen.